Monthly cost after launch
- Tokens — you pay the model provider, or us at cost, by usage. Chat: approx. €0.08 per conversation with 6 exchanges. Agent: approx. €0.19 per task with 10 steps.
- Hosting — on your server or ours in the EU (OVH, Warsaw): from €98 a month.
- Support — €293–975 a month, or billed by the hour: €143.
Example bill: a chat with CRM, 500 conversations a month
The implementation costs €9,100 one-off. Each month you add tokens of approx. €41, hosting of €98 and support of €293, which makes approx. €430 a month.
At the same scale, the off-the-shelf chat Smartsupp (Expert plan at €69 plus the Mira AI agent at €16 per 100 conversations, billed annually) comes to approx. €149 a month excl. VAT, but without CRM and calendar. Intercom Fin charges from $0.99 for every conversation resolved by the bot, i.e. approx. €442 a month, plus an inbox fee (in Intercom from $29 per seat).
If FAQ answers are enough, take an off-the-shelf chat. Your own makes sense when the conversation should end with a CRM entry and a date in the calendar.
Sources and assumptions of the calculation, 13–14 October 2026: the Claude API price list (Sonnet 5.5: $2 / $10 per million input and output tokens), the ECB reference rate of 13 October 2026 ($1.1188 per €1), the Intercom price list of 13 October and the Smartsupp price list of 14 October 2026. A chat conversation: 6 exchanges, 5 knowledge base fragments per answer, qualification by a cheaper model. This is our example with stated assumptions, not a market average. We break down an agent's token bill, including what a token is, in AI agent in business, and the wider picture of costs and law in AI in business.